1. About This Privacy Policy

The Listening Space (“TLS”, “we”, “us”, “our”) respects your privacy and is committed to handling personal data carefully and responsibly.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.

By using our website, booking a session, attending an event, or communicating with us, you agree to this Privacy Policy.

2. What Information We Collect

We may collect personal information including:

• name;

• email address;

• phone number;

• billing or payment information;

• booking and participation details;

• information shared through contact forms or email communication;

• health or intake information voluntarily provided by participants where relevant for participation and safety.

We only collect information that is reasonably necessary for providing our services and maintaining communication.

3. How We Use Your Information

We may use your information to:

• process bookings and payments;

• communicate about sessions, events or schedule changes;

• provide participant support;

• send newsletters or updates if you have subscribed;

• improve our services and website;

• maintain safety and participant wellbeing;

• comply with legal or administrative obligations.

We do not sell your personal information to third parties.

4. Third-Party Services

We may use trusted third-party platforms and providers to operate our services, including:

• ticketing and booking platforms (such as Hipsy);

• website hosting providers;

• payment providers;

• newsletter or email communication services;

• analytics or website tools.

These providers may process personal data according to their own privacy policies and applicable laws.

5. Newsletter & Communications

If you subscribe to our newsletter or updates, we may occasionally send emails about upcoming sessions, events, offerings or news related to The Listening Space.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

6. Health & Sensitive Information

For certain sessions, retreats or immersive experiences, participants may voluntarily provide health-related or sensitive information relevant to participation and safety.

This information will be treated confidentially and only used where reasonably necessary to support participant wellbeing and responsible facilitation.

We aim to minimise the collection of sensitive information wherever possible.

7. Data Retention

We retain personal data only for as long as reasonably necessary for:

• bookings and administration;

• communication;

• legal, tax or accounting obligations;

• safety or record-keeping purposes.

When data is no longer needed, we aim to securely delete or anonymise it.

8. Your Rights

Under applicable privacy laws, including the GDPR, you may have the right to:

• request access to your personal data;

• request correction of inaccurate information;

• request deletion of your data;

• withdraw consent where applicable;

• object to certain types of processing;

• request data portability.

To make a request regarding your personal data, please contact us using the details below.

9. Cookies & Website Usage

Our website may use cookies or similar technologies for functionality, analytics and user experience purposes.

You can manage cookie preferences through your browser settings.

10. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access.

However, no online system can be guaranteed completely secure.

11. Contact

The Listening Space
Amsterdam, The Netherlands

Email: info@thelisteningspace.nl
Website: www.thelisteningspace.nl